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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laurie Elizabeth

May 23, 2025

5  out of  5
rating by Laurie Elizabeth
"I can’t recommend Kali Chadick at State Farm in Auburn highly enough! From the very beginning, Kali was professional, responsive, and incredibly helpful. She made the entire process smooth and stress-free, taking the time to explain everything clearly and always following up promptly. What really stood out was her attention to detail and personal touch—she even reached out ahead of our meeting to request photos so we could make the most of our time. It’s rare to find someone so prepared and genuinely invested in helping their clients. As newlyweds, my husband and I recently compared our insurance policies, and the coverage Kali helped us set up through State Farm was not only a better fit for our needs but also significantly more affordable. It gave us peace of mind knowing we were starting this new chapter with the right protection and support. If you’re looking for an agent who’s knowledgeable, proactive, and truly cares, Kali Chadick is the one to call. Thank you, Kali, for making this such a positive experience!"
We responded:
"Wow Laurie, thank you for such heartfelt feedback! It is a privilege to help make what could be complicated and stressful topics as easy and enjoyable as possible. We look forward to working with you guys for a long time!"
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sarahaughtman

May 21, 2025

5  out of  5
rating by sarahaughtman
"I can’t say enough good things about working with Kali. In a stressful time of closing on a house, she was able to get my home insured quicker than any other agent I had called. She is such a kind person and truly cares about working hard for her clients!"
We responded:
"So glad you reached out and we were able to help ease your mind! Thank you for sharing your experience!"
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Pat Baker

May 20, 2025

5  out of  5
rating by Pat Baker
"The agent was very helpful. She answered all our questions and provided good perspective on our situation."
We responded:
"Pat, Julie enjoyed working with you and we are thankful for you sharing your experience!"
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Sawyer Landers

May 14, 2025

5  out of  5
rating by Sawyer Landers
"Kali handles all my insurance from home and auto to disability. Doing business with them is easy and they are extremely helpful when I have questions! I've recommended them anytime someone asks me about insurance!"
We responded:
"Sawyer, thank you so much for sharing your experience! We have loved getting to know you and help take care of your needs over the years!"
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Samantha Bain

May 13, 2025

5  out of  5
rating by Samantha Bain
"Kali is one of the most professional, knowledgeable agents that I have met when it comes to insurance. She makes the entire process so easy. When you have someone who works with you, explains everything and is also honest and trustworthy it makes you feel confident that you have chosen the right company to help with protecting yourself and your family. Kali always goes over and beyond to help!! StateFarm is absolutely the best because of Agents like her!!! Awesome job Kali!!"
We responded:
"You're the best Samantha! We are proud to know you! Thank you for sharing!"
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Kendyl White

May 13, 2025

5  out of  5
rating by Kendyl White
"Kali is the best !! She has been our agent for the past 5 years ! She has our homeowners insurance as well as several automobile policies and an umbrella policy. I have had two car accidents and she made it sooo easy !!! Their pricing is competitive and she works hard !! I would highly recommend Kali and State Farm!!"
We responded:
"Thank you Kendyl! Hard to believe it has been 5 years! We are proud to have walked through them with you! Thank you for sharing your experience! "
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Norteshia Honaker

May 13, 2025

5  out of  5
rating by Norteshia Honaker
"Kali is super helpful. She made it easy to remove and add a vehicle."
We responded:
"Thank you Norteshia! We enjoy working with you and appreciate you sharing your experience!"
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Ala M

May 9, 2025

5  out of  5
rating by Ala M
"Kali has been really helpful, thorough, and dedicated as I navigate car insurance on my own. I have confidence that her and staff will be consistently reliable should I ever need their help filing claims or updating my policy as needed. Recommend 10/10."
We responded:
"Ala, thank you so much for sharing your experience! We look forward to continuing to work with you!"
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Brooke Patton

May 5, 2025

5  out of  5
rating by Brooke Patton
"Super helpful and easy to work with. Kali and her team made the insurance buying process smooth!"
We responded:
"Brooke, we are so glad we were able to help you! We look forward to our continued relationship. Thank you for sharing your experience!"
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Lacie Ratliff

April 10, 2025

5  out of  5
rating by Lacie Ratliff
"Kali is great to work with! She makes sure that you get the coverage you need at the best price."
We responded:
"Thank you for sharing your experience, Lacie! We love helping to fit the needs of those we work with!"
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Alex Wood

March 14, 2025

5  out of  5
rating by Alex Wood
"Excellent agent. Excellent staff. Very knowledgeable, helpful, and direct. Highly recommend!"
We responded:
"Thank you Alex. We enjoy working with your family!"
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Sonya Tolbert

October 1, 2024

5  out of  5
rating by Sonya Tolbert
"Very nice and sweet easy to understand the quotes and rates on insurance."
We responded:
"Thank you for your recommendation, Sonya! We are grateful to have the chance to get to know you and serve you!"
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venda cowan

September 3, 2024

5  out of  5
rating by venda cowan
"Specifically Julie and Kali resolved my situation. My car got impounded after I was waiting for roadside assistance through the middle of the night. It would have cost me close to $600 which would have financially crippled myself and my family. Both these fine women worked exceedingly hard over 3 days to get my car dealt with and back out where I could get it worked on at my mechanics. They really saved the day and I couldn't appreciate them more."
We responded:
"Venda, thank you for sharing your experience. We hate that your car broke down, but glad it was able to be resolved as quickly as possible!"
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Alisha Green

August 29, 2024

5  out of  5
rating by Alisha Green
"I have to say that Karen at State Farm is the best thing that has ever happened to me. Every issue that I have ever had, she was right there by my side and she kept in contact with me to make sure that all of my needs were met entirely. She does exactly what she say she’s gonna do and she is very very honest and straightforward! Things I didn’t understand, she broke it down to where I had a full understanding of everything once the call ended. Mrs. Kali, please keep Mrs. Karen on your team! She is a wonderful person and amazing at what she does! Thank you 100 times over Mrs. Karen!"
We responded:
"Alisha, thank you so much for sharing your experience with us! Karen has a great history with being a State Farm team member going back to the 70s! She is great. We have no plans of her leaving the team - she is my aunt, after all!"
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Diana Barnes

August 23, 2024

5  out of  5
rating by Diana Barnes
"Jane Anne and Julie were excellent in helping me (a total stranger to State Farm) through a new experience. They answered all my concerns professionaly and patiently . Diana Barnes"
We responded:
"Diana, Jane Anne and Julie told me about your visit and how nice it was to get to know you! Thank you for sharing your experience with us!"
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Timothy Browder

August 20, 2024

5  out of  5
rating by Timothy Browder
"Julie and Kali offer great service. They are helpful and compassionate. Thank you."
We responded:
"Timothy, thank you for your kind words! We are grateful to be able to work with such great people such as you! Thank you for sharing your experience with us!"
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Cornelia Wyatt

August 2, 2024

5  out of  5
rating by Cornelia Wyatt
"My son and I were in an automobile accident. As soon as the accident occurred State Farm was checking on us through messages and by phone. They have guided me every step of the way. I highly recommend State Farm. I am so thankful we decided to be a part of the State Farm family."
We responded:
"Ms. Wyatt, thank you so much for sharing your experience! We appreciate your business and look forward to continuing to serve you! "
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Debbie

July 29, 2024

5  out of  5
rating by Debbie
"Kali Chadwick, State Farm Insurance Agent and Julie Wilson, Office Manager extraordinaire, are absolutely a phenomenal duo to use to provide all your insurance needs! Kali and Julie run the most knowledgeable, service-minded, caring and trustworthy State Farm agency in the Auburn-Opelika area. Do yourself a favor and go see what Kali and Julie can and will do for you!!"
We responded:
"Debbie, thank you so much for your kind words and for sharing your experience with us! We hope to continue to serve more customers like you!"
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Angelia Franks

July 17, 2024

5  out of  5
rating by Angelia Franks
"Carly Riek was absolutely amazing!! I purchased home owners, vehicle, and health addenity. She was quick to explain everything and was extremely helpful!! I will definitely recommend your agency!!"
We responded:
"We are so glad you had a great experience! Thank you for choosing us and thank you for sharing!"
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Karen Moore

July 8, 2024

5  out of  5
rating by Karen Moore
"Great agent and staff! Will recommend to all my friends!"
We responded:
"Thank you! We enjoy working with you! :)"
Profile photo of Jane Ward (Southern Girl 7)

Jane Ward (Southern Girl 7)

July 8, 2024

5  out of  5
rating by Jane Ward (Southern Girl 7)
"Staff is super friendly and helpful! Really helped at answering all questions and explaining everything!"
We responded:
"Thank you Jane!"
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suzanne whitworth

May 18, 2024

5  out of  5
rating by suzanne whitworth
"Attention to detail and hometown feel!"
We responded:
"Thank you Suzanne! We are grateful for you!"
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Carly Bass

February 13, 2024

5  out of  5
rating by Carly Bass
"Kali and her team are so knowledgeable and always make sure I understand my coverage!"
We responded:
"Thank you, Carly!"
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Amanda Thomas

November 23, 2023

5  out of  5
rating by Amanda Thomas
"Kali was open the day before Thanksgiving and helped me with several things last minute. I really appreciated her personally walking though things with me and handling the smallest details."
We responded:
"Amanda, thank you so much for sharing your experience!"
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Scott F.

September 13, 2023

5  out of  5
rating by Scott F.
"Elizabeth N. helped me and she was very professional and very helpful in getting my car insurance set up for me and my children."
We responded:
"Scott, thank you so much for sharing your experience with us and with others! Elizabeth is a huge asset to our office, and we are glad she was able to help you and your family! Thank you for your business!"